Staffing, Structure and Strategy
One of the biggest behind-the-scenes tasks is building the first lady's team. That office has traditionally been housed in the East Wing, though renovations have required staff to work from temporary locations. According to the White House Transition Project, which Borrelli contributed to, the incoming first lady must quickly assemble a staff to manage communications, scheduling, social events, policy work and public engagement.
The project emphasizes that the first lady’s office is not simply ceremonial but a highly structured operation that must be ready on day one. Security briefings also begin immediately as the first lady becomes a public symbol overnight.
A quieter tradition is the handoff between outgoing and incoming first ladies.
“There’s usually a formal visit and exchange between the two—almost like chiefs of state,” Borrelli says. Staff-to-staff briefings often follow, she adds, depending on personalities and politics.
The Controlled Chaos of Move-In Day
If the transition period is busy, Inauguration Day is a sprint.
“Move-in day is a flurry of activity inside the White House,” Brower explains. “The world is focused on the incoming president's swearing-in ceremony at the Capitol, all while the White House staff works diligently to seamlessly move one president and his family out and another in.”
Some outgoing families make things easier by moving items out early. Others stay until the last minute. “There's a lot of coordination between the incoming first lady's social secretary and the chief usher at the White House in terms of what they are moving in and when,” Brower says. And, she adds, the 100-person residence staff has just five hours to complete the move.
“It happens after the president and first lady have the church service with the incoming president and first lady, and then after they all have tea at the White House," she explains. "This is when the motorcade leaves and the fun begins."